Our commitment to an extraordinary dancing experience:
Even if you’re making an exchange or a return, we make it easy.
Please be sure to read our refund and exchange policies.
Any refund request needs to be received within thirty days (30) days from the date of purchase
Refunds will be made in the form of check or a credit to your credit card, depending upon method of payment.
Request should be in writing, dated and signed.
Refunds will be calculated by using an hourly rate of $95.00 for all lessons taken and a service charge fee of $50.00
ABSOLUTELY NO REFUNDS AFTER 30 DAYS.
We will give you the chance to take your lessons within a year from purchase.
If a student does not notify the studio of a need to reschedule or cancel, 24 hours prior to the lesson appointment, the student will be charged for the lesson. There are no exceptions.
GROUP LESSONS PURCHASED AND PRIVATE LESSONS.
Please note that all dance classes purchased will expire after a period of one year.
RETURNS & EXCHANGES:
Returns for refund of dance shoes will be subject to a restocking fee of $25.00
No returns on special orders. Soiled or worn shoes will not be accepted.
Returns for exchange will not be subject to restocking fee but will be required to pay the shipping fee of $8.00 per pair or per item.
Upon receiving your order and verifying payment information, you can expect your order to be shipped within one week if your shoes are available in our inventory.
Custom orders and special orders make take as long as 3-4 weeks for delivery.
Shoe orders are processed as soon as received. Email will be sent to our customers to give estimate of delivery.